Qube Learning | Home
Support/ Login Issues
User ID’s and Passwords
User ID’s and Passwords are the login credentials for accessing your projects. Whenever you register in a project, make sure that you make a note of your User ID and Password. You will need this information every time you login the project(s). Keep a record of this information for each of your projects.
If you are having problems registering or logging into your project, please ensure that
  • You have the right Project ID and Password for the project if you are registering for the first time.
  • You have completed the Registration process and filled out all the required fields marked with the red asterisk. You are not registered until you submit the User Profile (Registration) Form.
  • You are typing your User ID and/or Password correctly—make sure caps lock is off as the password is case sensitive--otherwise you’ll get an “invalid login” message
Forgotten ID’s and Passwords
  • If you have forgotten your User ID and/or Password, please use the "Forgot User ID/Password" link. You'll need your User ID or email address and be able to answer to the secret question.
  • If you don’t remember any of it, your login information will need to be reset. Contact your manager or the project administrator to have this done.
Browser issues
  • If you get an unspecified error message in the browser, it is possible that the programmers are making changes and/or updates to the application. Try logging in again.
  • There may be a rare momentary disconnection with the internet that could interfere with login, or log you out of the project. Try logging in again.
Login Instructions
First Time Login – Registration Process
  1. Open your browser and go to www.qlibrary.com, or login through the client login page on www.qube.com.
  2. Click on “First Time User”
  3. Enter the Project ID and Password. This information will be given to you by your project administrator at your company.
  4. Fill out the Registration form. Be sure you fill out all required fields with red asterisks.
  5. Click Submit. If nothing happens, scroll up to check for error messages and make sure you have entered all the required information, and then click Submit again.
  6. You will receive a User ID and Password via email.
  7. You can reset your User ID and Password the next time you login by accessing the User Profile from the Welcome Page. You should do this immediately to create a password that you can remember.
Registered User Login -- Subsequent Logins
  1. Open your browser and go to: www.qlibrary.com, or login through the client login page on www.qube.com.
  2. Click Registered User
  3. Enter your own User ID and Password
  4. Click Proceed
  5. Chose your project and click Proceed again. This will take you to the Welcome Page for your project
Support Login
Home | Products | Services | Clients | Support | News & Events | Research | Playground | Contact Us |
Copyright © 2006 QBInternational. All rights reserved. |